Island Harvest seeks an energetic, passionate, and socially conscious individual to help Island Harvest’s mission by supporting our expanded resource and service navigation responsibilities as part of the Social Care Network under the 1115 Medicaid Waiver. This position is a non-clinical role that will conduct health-related social needs screening, referral to appropriate services, and follow up with clients. The Enhanced Care Coordinator may directly help Medicaid members improve their health outcomes through resource linkages and follow- up while documenting in Unite Us and any of the documentation system as required.
Responsibilities include:
Conduct screening and interviews with Medicaid members
Identification and verification of eligibility by utilization of appropriate screenings for clients
Verification of demographic information in the documentation platform and other program documentation systems
Confirmation of a client’s desire to receive social care services
Consent documentation
Outreach client by virtual, telephonic means or in-person in care setting to perform screenings, establish resource needs, connect to those resources, and follow up to determine if need is met
Utilize Unite Us to complete referrals and assist navigating to the appropriate health and social care services – either existing federal, state, or local social care infrastructures or social care services covered by the waiver
Develop care plans for clients based on eligibility of services and identification of needs
Ideal candidates will have a college degree plus 2-3 years of relevant work experience in a community health care setting as a health coach, community health care worker or patient navigator. Candidates must also have experience using MS Office software, have knowledge of state and federal benefits system, possess excellent organizational skills, be able to communicate well both verbally and in writing, have a strong grasp of time management and possess a desire to help others. Applicants must be sensitive to the diverse population we are helping, have the ability to adapt to change, be self-directed and be able to work both independently and as an effective team member. A valid driver’s license and clean driving record are required. Bi-lingual (English/Spanish) is a plus. Excellent starting pay and benefits.
Work Schedule: Full-time (40 hours per week) Monday – Friday. Occasional nights and weekends, as needed.
Salary: $30 per hour.